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Part-Time
On-Site

Banking Associate - 30 Hours - North Haven, CT

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Description

In this professional branch-based role, the Banking Associate serves as a key representative of the TD brand. The position involves managing daily financial transactions, offering personalized financial advice, and educating customers on banking products and digital tools to help them achieve their financial objectives. The role focuses on building trust and deepening customer relationships through proactive service and consultative support.

What We're Looking For

Execute everyday banking transactions including deposits, withdrawals, and account servicing,

Open and close personal deposit accounts and manage debit/credit card issues,

Identify customer needs to provide referrals to appropriate internal partners,

Maintain a balanced cash drawer and ensure operational accuracy,

Follow strict regulatory guidelines including the Bank Secrecy Act and Patriot Act,

Proactively manage leads and schedule customer appointments,

Provide technical support for mobile and online banking platforms

Ideal Candidate

Proven customer service skills in a retail or professional environment,

Must complete mandatory Teller and Platform training upon hire,

Ability to handle multiple tasks in a fast-paced environment,

Authorized to work in the United States

Minimum Education

High School Diploma or GED

Hard Skills

Cash Handling
Transaction Processing
Account Servicing
Regulatory Compliance (BSA/Patriot Act)
Lead Management
Digital Banking Support
CRM Usage

Soft Skills

Customer Service
Communication
Problem-Solving
Sales Aptitude
Organization
Relationship Building
Empathy

Work Hours

30 hours/week

Benefits

Health Insurance
Paid Time Off
401(k)
Tuition Reimbursement
Parental Leave
Life Insurance
Adoption Assistance
Skill Development Programs

Special Commitments

Ability to work flexible hours including evenings, weekends, and holidays as scheduled

About the Company

T

The Toronto-Dominion Bank

The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group, one of the largest banks in North America. TD provides a wide range of personal, commercial, and investment banking products and services to over 27 million customers globally. Headquartered in Toronto, Canada, the bank operates through key segments including Canadian Retail, U.S. Retail, and Wholesale Banking.

Inclusive
Community-focused
Professional
Growth-oriented
Caring
View all jobs at The Toronto-Dominion Bank

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