Banking Associate - 20 hours - Wellesley, MA

Perform a wide range of tasks across multiple areas within a store location, including processing customer transactions and opening new accounts.,Educate customers on all banking products and services.,Deliver end-to-end advice by building trust, providing consultative support, and offering proactive insights.,Utilize TD's systems and tools to acquire and deepen customer relationships.,Understand customer financial needs to identify opportunities for promotion or referral to internal partners.,Accurately complete everyday banking transactions on both the teller line and platform.,Service customers with opening/closing personal deposit accounts, managing debit/credit card issues, handling Regulation E, and supporting mobile/online banking.,Connect with customers, provide financial advice, and deepen relationships through lead management activities, including self-generated leads, partner referrals, customer outreach, and appointment setting.

High school diploma or GED.,1 year experience working with customers in any capacity (volunteering, education, military experience preferred).,Demonstrated Customer Service skills preferred.,Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.,Teller experience preferred.,Required to complete Teller training and part 1 of platform training upon hire.,Strong organization skills to handle multiple tasks in a fast-paced environment.,Excellent communication skills (concise, clear, consistent).,Demonstrated effective problem-solving skills.,Demonstrated ability to schedule and prioritize work.,Demonstrated ability to work independently and within deadlines.,Sound judgment in decision making and problem solving.,Proficient in Microsoft Office.,Notary License preferred.

High School Diploma or GED

Must be willing to work evenings, weekends, and holidays. Required to complete Teller training and part 1 of platform training upon hire. Occasional domestic travel.