This versatile role at National Bank allows you to make a positive impact on your clients' and colleagues' lives. You will interact with branch clients, offering a people-centric experience by actively listening and providing friendly service.
Greet clients and answer questions.,Assist clients with banking applications and ABMs.,Address and resolve complex client situations.,Provide advice and transaction solutions for Personal Banking clients.,Build lasting business relationships.,Ensure client satisfaction and engagement.,Refer clients to specialist colleagues for specific needs.,Ensure adherence to compliance and risk management rules.
Hold a college diploma (DEC) or equivalent.,Customer service experience, inclusive attitude and openness to diversity.,Positive attitude and empathy for clients.,Interest in technology and skilled in sharing knowledge.,Ability to adapt to different situations.
College Diploma (DEC) or equivalent
Full-time, varying schedules including one evening per week depending on team availability.
National Bank of Canada is one of the six systemically important banks in Canada, providing a comprehensive range of financial services to individuals, businesses, and institutional clients. Headquartered in Montreal, it is the leading financial institution in Quebec and holds strong positions across the country and internationally. The bank is committed to a people-first approach, fostering an entrepreneurial culture and sustainable growth for its communities.
BerryMap uses cookies to provide essential features, analyze usage, and improve your experience. You can customize your preferences below.