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Description

This role involves assisting personal and small business clients with their financial needs, including transactions, investments, personal financing, insurance, and estate planning. It requires active listening, analytical skills, and client relationship management, with a focus on satisfaction and compliance.

What We're Looking For

Listen to clients' needs and resolve complex situations.,Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning needs.,Support clients through the mortgage renewal or renegotiation process.,Ensure client satisfaction and engagement.,Refer clients to specialist colleagues for their specific needs.,Ensure adherence to compliance and risk management rules.,Obtain mutual fund representative (MFR) licence within three months of hiring if not already held.

Ideal Candidate

Hold a college diploma (DEC) or equivalent,Hold a mutual fund representative (MFR) licence (or obtain within three months of hiring),Advisory service experience,Inclusive attitude and openness to diversity

Minimum Education

College diploma (DEC) or equivalent

Hard Skills

Advisory services
Business Development
Client Education
Driving Results
Finance
Funding
Information Analysis
Insurance
Investments
Mortgage Lending
Personal Banking
Proposal Generation
Readiness
Retirement Planning
Small Business

Soft Skills

Friendly approach
Analytical skills
Listening skills
Client satisfaction focus
Collaboration
Partnership
Agility
Empowerment
Inclusive attitude
Openness to diversity

Work Hours

Full-Time, with varied schedules and the branch open one evening a week

Benefits

Health and wellness program
Flexible group insurance
Generous pension plan
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential banking services
Opportunities to get involved in community initiatives
Telemedicine service
Virtual sleep clinic

Special Commitments

Must be willing to work one evening a week,Must obtain mutual fund representative (MFR) licence within three months of hiring if not already held

About the Company

N

National Bank of Canada

National Bank of Canada is one of the six systemically important banks in Canada, providing a comprehensive range of financial services to individuals, businesses, and institutional clients. Headquartered in Montreal, it is the leading financial institution in Quebec and holds strong positions across the country and internationally. The bank is committed to a people-first approach, fostering an entrepreneurial culture and sustainable growth for its communities.

Entrepreneurial
Inclusive
People-centric
Agile
Impactful
View all jobs at National Bank of Canada

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