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Description

This role focuses on maximizing client interactions by providing client-focused sales expertise and problem-solving skills. The advisor assists clients with their everyday banking, credit, and investment needs, acts as an RBC ambassador, and collaborates with partners to help clients achieve their goals. The role involves demonstrating digital banking, onboarding new clients, and referring complex opportunities to specialists to create meaningful client experiences, satisfaction, and loyalty.

What We're Looking For

Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities.,Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business.,Respond to client-initiated contact, assisting them with a full range of financial transactions.,Actively listen and engage clients in conversation to further understand their individual needs.,Proactively take ownership of resolving and preventing client banking problems.,Cultivate and maintain relationships with partners to make the most of business opportunities and referrals.

Ideal Candidate

Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course).,Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment.,Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients.,Flexibility, eagerness to learn, strong personal ethics, and a hunger for success.,Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.).,Bilingualism (English and French) required.,Strong track record of building and maintaining client relationships in the finance or service sector (Nice-to-have).

Hard Skills

Advice Based Solutions
Client Centricity
Client Discovery
Data Analysis
Digital Literacy

Soft Skills

Communication
Critical Thinking
Curious Mindset
Problem-solving
People Skills
Relationship Building
Flexibility
Eagerness to Learn
Strong Personal Ethics

Work Hours

37.5 hours/week

Benefits

Bonuses
Flexible benefits
Competitive compensation
World-class training program in financial services
Excellent career development
Access to a variety of job opportunities
Leaders who support your development through coaching and managing opportunities
Dynamic work environment
Collaborative team
Progressive team
High-performing team

About the Company

R

Royal Bank of Canada

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.

Purpose-driven
Inclusive
Innovative
Collaborative
Professional
View all jobs at Royal Bank of Canada

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