Description
This role focuses on client-focused sales and problem-solving to enhance client interactions. Banking Advisors assist clients with everyday banking, credit, and investment needs, acting as RBC ambassadors. They help clients use digital banking, onboard new clients, and refer complex issues to specialists, contributing to client satisfaction and loyalty through meaningful experiences. This role requires mobility between various branch locations.
What We're Looking For
Proactively engage with clients in branches and the community to identify banking needs, provide advice, and find sales/referral opportunities.,Educate clients and demonstrate technology to deliver a memorable client experience, drive sales, and retain business.,Assist clients with a full range of financial transactions upon their contact.,Actively listen to understand individual client needs.,Take ownership of resolving and preventing client banking problems.,Cultivate and maintain relationships with partners for business opportunities and referrals.
Ideal Candidate
Mutual Funds accreditation, or willingness to obtain it (e.g., Investment Funds in Canada or the Canadian Securities Course),Demonstrated passion for client-first approach and success in a target-driven sales environment,Problem-solving and people skills with the ability to build strong relationships and proactively connect with clients,Flexibility, eagerness to learn, strong personal ethics, and a hunger for success,Digital literacy across a broad range of devices (smartphones, tablets, laptops, etc.)
Hard Skills
Soft Skills
Work Hours
37.5 hours/week
Benefits
Special Commitments
Requires mobility between branch locations listed in 'Job Available at Other Locations' section.
Also Available At
About the Company
Royal Bank of Canada
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.
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