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Description

This role focuses on client-focused sales, problem-solving, and maximizing client interactions by assisting with everyday banking, credit, and investment needs. The Banking Advisor acts as an RBC ambassador, providing advice, leveraging digital banking, onboarding new clients, and referring complex opportunities to specialists to ensure client satisfaction and loyalty.

What We're Looking For

Proactively engage with clients in all areas of the branch and community to identify banking needs and provide solutions.

Focus on client education and digital banking demonstrations to enhance client experience and drive sales.

Assist clients with a full range of financial transactions upon their initiation.

Actively listen to clients to understand their individual needs.

Take ownership of resolving and preventing client banking problems.

Cultivate and maintain relationships with partners for business opportunities and referrals.

Ideal Candidate

Mutual Funds accreditation, or willingness to obtain it (e.g., Investment Funds in Canada or the Canadian Securities Course)

Demonstrated passion for putting clients first, with success in a target-driven sales environment.

Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients.

Flexibility, eagerness to learn, strong personal ethics, and a hunger for success.

Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, etc.).

Nice-to-have: Track record in building rapport and maintaining client relationships within the financial or service industry.

Hard Skills

Mutual Funds accreditation
Investment Funds in Canada
Canadian Securities Course
Digital literacy
Sales
Client Discovery
Data Analysis

Soft Skills

Client Centricity
Communication
Critical Thinking
Curious Mindset
Problem-solving
Relationship building
Flexibility
Eagerness to learn
Strong personal ethics

Work Hours

37.5 hours/week

Benefits

Comprehensive Total Rewards Program
competitive compensation
bonuses
flexible benefits
career advancement opportunities
world-class sales training
coaching
development opportunities
support from a dynamic and collaborative team
world-class tools and training
opportunity to achieve great success and grow career with RBC

Also Available At

About the Company

R

Royal Bank of Canada

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.

Purpose-driven
Inclusive
Innovative
Collaborative
Professional
View all jobs at Royal Bank of Canada

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