Banking Advisor
Description
This role at National Bank is a dynamic position focused on positively impacting clients and colleagues by providing a people-centric experience within the branch. Key responsibilities include greeting clients, assisting with banking applications, resolving complex situations, offering financial advice, and ensuring compliance. The role emphasizes building lasting business relationships and client satisfaction.
What We're Looking For
Greet clients and answer questions.,Help clients use banking applications and ABMs.,Listen to clients’ needs and resolve situations that may be complex.,Give advice and offer transaction solutions for Personal Banking clients.,Demonstrate the ability to build lasting business relationships.,Ensure client satisfaction and engagement.,Refer clients to specialist colleagues for their specific needs.,Ensure adherence to compliance and risk management rules.
Ideal Candidate
Hold a college diploma (DEC) or equivalent.,Customer service experience, inclusive attitude and openness to diversity.,Positive attitude and empathy for clients.,Interest in technology and skilled in sharing knowledge.,Ability to adapt to different situations.
Minimum Education
College diploma (DEC) or equivalent
Soft Skills
Work Hours
Full-Time, varied schedules, includes one evening per week
Benefits
Special Commitments
Requires working one evening per week
About the Company
National Bank of Canada
National Bank of Canada is one of the six systemically important banks in Canada, providing a comprehensive range of financial services to individuals, businesses, and institutional clients. Headquartered in Montreal, it is the leading financial institution in Quebec and holds strong positions across the country and internationally. The bank is committed to a people-first approach, fostering an entrepreneurial culture and sustainable growth for its communities.
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