This role focuses on client-focused sales and problem-solving to enhance client interactions. The Banking Advisor will assist clients with their everyday banking, credit, and investment needs, acting as an RBC ambassador to help them achieve their financial goals. Responsibilities include demonstrating digital banking, onboarding new clients, and referring complex opportunities to specialists, all while aiming for high client satisfaction and loyalty.
Proactively engage with clients in all areas of the branch and community to uncover banking needs, provide advice, and identify sales and referral opportunities.,Focus on client education and demonstration, utilizing technology to deliver a memorable client experience and drive sales.,Respond to client-initiated contact, assisting with a full range of financial transactions.,Actively listen to clients to understand individual needs.,Proactively resolve and prevent client banking problems.,Cultivate and maintain relationships with partners to maximize business opportunities and referrals.,Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course).,Demonstrated passion for client-first approach and success in a target-driven sales environment.,Problem-solving and people skills with the ability to build strong relationships.,Flexibility, eagerness to learn, strong personal ethics, and a hunger for success.,Digital literacy across a broad range of devices.,Availability to work all open business hours.
Track record in building rapport and maintaining client relationships within the financial or service industry.
37.5 hours/week
Availability to work all open business hours.
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.
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