Banking Advisor
Description
This versatile role at National Bank involves fostering positive relationships with clients and colleagues, primarily focusing on providing a client-centric experience. Banking Advisors engage with clients, understand their needs, offer solutions for personal banking, and ensure satisfaction and engagement. The role also includes referring clients to specialists and adhering to compliance and risk management rules. The position offers various career advancement opportunities within the bank.
What We're Looking For
Greet clients and answer questions.,Help clients use banking applications and ABMs.,Listen to clients' needs and resolve complex situations.,Give advice and offer transaction solutions for Personal Banking clients.,Demonstrate the ability to build lasting business relationships.,Ensure client satisfaction and engagement.,Refer clients to specialist colleagues for specific needs.,Ensure adherence to compliance and risk management rules.
Ideal Candidate
Hold a college diploma (DEC) or equivalent.,Customer service experience.,Inclusive attitude and openness to diversity.,Positive attitude and empathy for clients.,Interest in technology and skilled in sharing knowledge.,Ability to adapt to different situations.
Minimum Education
College diploma (DEC) or equivalent
Hard Skills
Soft Skills
Work Hours
Schedules vary depending on team availability; branch is open one evening per week.
Benefits
Special Commitments
The branch is open one evening per week.
About the Company
National Bank of Canada
National Bank of Canada is one of the six systemically important banks in Canada, providing a comprehensive range of financial services to individuals, businesses, and institutional clients. Headquartered in Montreal, it is the leading financial institution in Quebec and holds strong positions across the country and internationally. The bank is committed to a people-first approach, fostering an entrepreneurial culture and sustainable growth for its communities.
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