Banking Advisor
Description
As a Banking Advisor at National Bank, you will engage in a varied role with opportunities to positively impact clients and colleagues. Your main tasks include greeting clients, assisting with banking applications and ABMs, resolving complex situations, providing advice on transaction solutions for Personal Banking clients, building lasting relationships, and ensuring compliance and risk management. You will work to ensure client satisfaction and refer them to specialists when needed.
What We're Looking For
Greet clients and answer questions.,Help clients use banking applications and ABMs.,Listen to clients' needs and resolve complex situations.,Give advice and offer transaction solutions for Personal Banking clients.,Demonstrate the ability to build lasting business relationships.,Ensure client satisfaction and engagement.,Refer clients to specialist colleagues for specific needs.,Ensure adherence to compliance and risk management rules.
Ideal Candidate
Hold a college diploma (DEC) or equivalent,Customer service experience,Inclusive attitude and openness to diversity,Positive attitude and empathy for clients,Interest in technology and skilled in sharing knowledge,Ability to adapt to different situations
Minimum Education
College Diploma (DEC) or equivalent
Hard Skills
Soft Skills
Work Hours
30 hours/week (Part-Time)
Benefits
Special Commitments
The branch is open one evening per week.,Work schedules are possible and will vary depending on team availability.
About the Company
National Bank of Canada
National Bank of Canada is one of the six systemically important banks in Canada, providing a comprehensive range of financial services to individuals, businesses, and institutional clients. Headquartered in Montreal, it is the leading financial institution in Quebec and holds strong positions across the country and internationally. The bank is committed to a people-first approach, fostering an entrepreneurial culture and sustainable growth for its communities.
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