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Description

This role is for a client-focused sales professional who will assist clients with their daily banking, credit, and investment needs. The Banking Advisor will act as an RBC ambassador, providing valuable support, resolving problems, and collaborating with partners to help clients achieve their financial goals. Key responsibilities include demonstrating digital banking tools, onboarding new clients, and referring complex opportunities to specialists.

What We're Looking For

Proactively engage with clients in branches and the community to identify banking needs, offer advice, and find sales/referral opportunities.

Educate clients and use technology to enhance the client experience, drive sales, and retain business.

Assist clients with a full range of financial transactions upon their contact.

Listen actively to understand client needs.

Take ownership of resolving and preventing client banking problems.

Build and maintain relationships with partners to maximize business opportunities and referrals.

Ideal Candidate

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Minimum Education

Not Specified (Mutual Funds accreditation or equivalent required)

Hard Skills

Advice Based Solutions
Client Discovery
Data Analysis
Digital Literacy

Soft Skills

Client Centricity
Communication
Critical Thinking
Curious Mindset
Problem-solving
People skills
Relationship building
Flexibility
Eagerness to learn
Strong personal ethics

Work Hours

37.5 hours/week; fully available during RBC's retail branch hours, including extended hours Monday-Saturday until 8:00 PM and Sundays as applicable.

Benefits

Comprehensive Total Rewards Program (competitive compensation, bonuses, flexible benefits)
Opportunities for career advancement
World-class sales training, coaching, and development
Support from a dynamic, collaborative, progressive, and high-performing team
Access to world-class tools and training

Special Commitments

Must be fully available to work during RBC's retail branch hours of operation, including extended hours Monday through Saturday until 8:00 PM and Sunday as applicable.

Also Available At

About the Company

R

Royal Bank of Canada

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.

Purpose-driven
Inclusive
Innovative
Collaborative
Professional
View all jobs at Royal Bank of Canada

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