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Banking Advisor - Markham, Scarborough, North York - Bilingual (Mandarin/Cantonese/Korean)

RRoyal Bank of Canada
Royal Bank of Canada - Markham,Toronto, Canada,Royal Bank of Canada - Scarborough,Royal Bank of Canada - North York
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Description

This role requires a client-focused sales expert with strong problem-solving skills to assist clients with their daily banking, credit, and investment needs. The advisor will act as an RBC ambassador, aiming to create valuable client experiences by delivering advice and collaborating with RBC partners to help clients achieve their financial objectives. Responsibilities include demonstrating digital banking, onboarding new clients, and referring complex opportunities to specialized teams.

What We're Looking For

Proactively engage with clients within the branch and in the community to identify banking needs, offer advice, and recognize sales and referral opportunities.,Focus on educating clients and demonstrating technology to enhance their experience, drive sales, and ensure business retention.,Respond to client-initiated contacts, handling a full spectrum of financial transactions.,Actively listen and converse with clients to deeply understand their individual needs.,Proactively take initiative to resolve and prevent client banking issues.,Develop and maintain relationships with internal partners to maximize business opportunities and referrals.

Ideal Candidate

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Hard Skills

Advice Based Solutions
Client Discovery
Data Analysis
Digital Literacy

Soft Skills

Client Centricity
Communication
Critical Thinking
Curious Mindset
Problem-solving
People Skills
Relationship Building
Flexibility
Eagerness to learn
Strong personal ethics

Work Hours

37.5 hours/week, with full availability required during RBC's retail branch operating hours, including extended hours Monday through Saturday until 8:00 PM and Sundays as applicable.

Benefits

Comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits.
Continuous opportunities for career advancement.
World-class sales training, coaching, and development opportunities.
Support from a dynamic, collaborative, progressive, and high-performing team.
Access to world-class tools and training.
Opportunity to achieve significant success and foster career growth within RBC.

Special Commitments

Must be fully available to work during RBC's retail branch hours of operation, including extended hours Monday through Saturday until 8:00 PM and Sunday as applicable.

Also Available At

About the Company

R

Royal Bank of Canada

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.

Purpose-driven
Inclusive
Innovative
Collaborative
Professional
View all jobs at Royal Bank of Canada
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