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Full-Time
On-Site

Banking Advisor - Etobicoke (Bilingual: English and Italian/Russian/Ukrainian/Portuguese/Spanish/Mandarin/Cantonese)

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Description

This role focuses on maximizing client interactions by using sales expertise and problem-solving skills to address everyday banking, credit, and investment needs. The advisor acts as an RBC ambassador, providing advice, leveraging technology for digital banking, onboarding new clients, and referring complex opportunities to specialists to enhance client satisfaction and loyalty.

What We're Looking For

Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities.,Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business.,Respond to client-initiated contact, assisting them with a full range of financial transactions.,Actively listen and engage clients in conversation to further understand their individual needs.,Proactively take ownership of resolving and preventing client banking problems.,Cultivate and maintain relationships with partners to make the most of business opportunities and referrals.,Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course).,Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment.,Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients.,Flexibility, eagerness to learn, strong personal ethics, and a hunger for success.,Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.).,Availability to work all open business hours.

Ideal Candidate

Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course).,Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment.,Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients.,Flexibility, eagerness to learn, strong personal ethics, and a hunger for success.,Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.).,Availability to work all open business hours.,Track record in building rapport and maintaining client relationships within the financial or service industry (Nice-to-have).

Hard Skills

Advice Based Solutions
Client Discovery
Data Analysis
Digital Literacy

Soft Skills

Client Centricity
Communication
Critical Thinking
Curious Mindset
Problem-solving
People skills
Relationship building
Flexibility
Eagerness to learn
Strong personal ethics
Hunger for success

Work Hours

37.5 hours/week (fully available during RBC's retail branch hours of operation, including extended hours Monday through Saturday until 8:00 PM and Sunday as applicable).

Benefits

Comprehensive Total Rewards Program (competitive compensation, bonuses, and flexible benefits).
Continued opportunities for career advancement.
World-class sales training, coaching, and development opportunities.
Support from a dynamic, collaborative, progressive, and high performing team.
Opportunity to achieve great success and grow your career with RBC.

Special Commitments

Must be available to work during RBC's retail branch hours of operation, including extended hours Monday through Saturday until 8:00 PM and Sunday as applicable.

About the Company

R

Royal Bank of Canada

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.

Purpose-driven
Inclusive
Innovative
Collaborative
Professional
View all jobs at Royal Bank of Canada

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