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Description

Mandy's Gourmet Salads is seeking a Back of House Team Captain to support the Kitchen Supervisor and General Manager in daily kitchen operations, sales objectives, and team leadership. The role involves ensuring inventory and food management, maintaining safety and hygiene standards, executing daily shift planning, and providing guidance to the kitchen team. The ideal candidate will be passionate about creating a positive work environment and dedicated to promoting wellness and excellent guest experiences within a fast-paced, vibrant organization.

What We're Looking For

Work with passion and integrity to create a great work environment in collaboration with the Kitchen Supervisor and General Manager. Support the Kitchen Supervisor to meet daily kitchen operation and sales objectives, including inventory management, food management, waste management, and safety and hygiene standards. Execute daily shift planning, organization, and implementation of operational routines. Act as a role model by respecting and enforcing company policies and product knowledge. Support the Kitchen Supervisor in ensuring the team's work meets and/or exceeds company quality, service, and guest standards by supervising and providing guidance. Aid the Kitchen Supervisor in developing team members. Prepare and run daily BOH team rallies. Plan and manage daily BOH team break schedule. Partner with FOH Team to monitor guest order wait times and respond to guest complaints related to food orders. Submit daily reporting requirements (e.g., Shift notes, Cash Management process). Assist Kitchen Supervisor in recruitment process. Constantly review kitchen operations to identify opportunities for improvement. Execute administrative and other tasks as requested.

Ideal Candidate

Post-secondary schooling completed or equivalent. 1 year of leadership/supervisor experience in a restaurant, retail, or hospitality setting preferred. Kitchen experience (prep, recipe, assemblage, and presentation) is an asset. A degree in a culinary field or the hospitality industry is an asset. Ability to quickly grasp facts, an analytical mind, facility with numbers, attention to detail, and the ability to make decisions. Team spirit, leadership, and good communication skills are required. French language proficiency is required. Confidence, integrity, ability to manage stress, energy, autonomy, initiative, flexibility, and a focus on quality and organization are required. Adherence to and enforcement of company policies. Comfortable in fast-paced and continuously changing environments. MAPAQ certification and first aid training are assets.

Minimum Education

Post-secondary schooling or equivalent; Degree in culinary or hospitality field (asset).

Hard Skills

Computer/tech savvy
Google Workspace
MAPAQ certification (asset)
first aid training (asset)
inventory management
food management
waste management
shift planning
daily reporting
cash management
recruitment process
kitchen experience (prep
recipe
assemblage
presentation).

Soft Skills

Passion
integrity
collaboration
leadership
team spirit
good communication skills
analytical mind
attention to detail
decision-making
confidence
ability to manage stress
energy
autonomy
initiative
flexibility
quality focus
organization
adaptability.

Benefits

Employee discount
Tip Sharing
Opportunity to join a rapidly growing company.

Special Commitments

Must be willing to stand for long periods, work around heat, work in close quarters, capable of lifting up to 25 pounds.

About the Company

M

Mandy's Gourmet Salads

Founded in 2004 by sisters Mandy and Rebecca Wolfe, Mandy's Gourmet Salads is a Montreal-based 'fast-fancy' restaurant chain specializing in creative, high-quality salads and grain bowls. What began as a small salad counter in the back of a clothing store has expanded into a prominent brand with over 15 locations across Montreal, Toronto, and Ottawa, along with a line of best-selling cookbooks and retail dressings.

Vibrant
Creative
Wellness-focused
Community-oriented
Fast-paced
View all jobs at Mandy's Gourmet Salads

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