Back of House Team Captain
Description
This role at Mandy's Gourmet Salads involves being a Back of House Team Captain, working in a health and wellness-focused restaurant that aims to provide a sensational salad experience. The company fosters a vibrant, innovative, and collaborative environment, emphasizing wellness, social responsibility, and a family-like treatment of staff and guests. Team members are encouraged to be versatile and continuously learn, with opportunities for cross-training across different positions to ensure smooth restaurant operations. The captain's duties include leading kitchen operations, managing inventory and food quality, upholding hygiene standards, executing shift planning, and ensuring adherence to company policies. They also support the Kitchen Supervisor in team development and recruitment, conduct daily team rallies, manage break schedules, collaborate with the Front of House team to resolve guest issues, and handle administrative tasks.
What We're Looking For
Collaborate with Kitchen Supervisor and General Manager to maintain a positive work environment.,Support Kitchen Supervisor in achieving daily kitchen operational and sales goals.,Ensure inventory and food management processes (ordering, quality, waste, safety, hygiene) are met.,Execute daily shift planning, organization, and implementation of operational routines for the kitchen team.,Assign daily tasks during peak and non-peak times using a deployment tool.,Act as a role model by adhering to and enforcing company policies and procedures.,Be knowledgeable about Mandy's products.,Support Kitchen Supervisor in guiding team members on operational and procedural matters (e.g., menu knowledge, prepping, cooking, building, tossing, presenting and garnishing) to ensure quality, service, and guest standards are met or exceeded.,Aid Kitchen Supervisor in team development through continuous feedback and goal follow-up.,Prepare and run daily BOH team rallies.,Plan and manage daily BOH team break schedules.,Partner with FOH Team to monitor guest order wait times and address food-related complaints.,Submit daily reporting requirements (e.g., Shift notes, Cash Management).,Assist Kitchen Supervisor in the recruitment process for new kitchen team members (e.g., interviews).,Continuously review kitchen operations for improvement opportunities.,Execute administrative and other tasks as requested by Kitchen Supervisor and/or General Manager.
Ideal Candidate
Post-secondary schooling completed or equivalent.,1 year of leadership/supervisor experience in a restaurant, retail, or hospitality setting (preferred).,Kitchen experience (prep, recipe, assemblage, and presentation) (asset).,Degree in a culinary field or the hospitality industry (asset).,MAPAQ certification and first aid training (asset).
Minimum Education
Post-secondary schooling or equivalent
Hard Skills
Soft Skills
Benefits
Special Commitments
Able to stand for long periods of time and/or work around heat.,Can work around others in close quarters.,Capable of lifting up to 25 pounds.,Adhere to and enforce company policies, programs and meet compliance needs.
About the Company
Mandy's Gourmet Salads
Founded in 2004 by sisters Mandy and Rebecca Wolfe, Mandy's Gourmet Salads is a Montreal-based 'fast-fancy' restaurant chain specializing in creative, high-quality salads and grain bowls. What began as a small salad counter in the back of a clothing store has expanded into a prominent brand with over 15 locations across Montreal, Toronto, and Ottawa, along with a line of best-selling cookbooks and retail dressings.
We respect your privacy
BerryMap uses cookies to provide essential features, analyze usage, and improve your experience. You can customize your preferences below.