Intelcom | Dragonfly is seeking an Automation Engineer to design, deploy, optimize, and maintain automated sorting systems. This role involves collaborating with cross-functional teams and vendors, monitoring system performance, diagnosing issues, and documenting technical requirements for last-mile logistics operations.
Design, deploy, and optimize automated sorting systems (conveyors, robotic arms, sensors, vision-based technologies).,Understand how Programmable Logic Controllers (PLCs) and microcontrollers operate and integrate into the overall automation architecture.,Ensure system consistency and interoperability across different components.,Collaborate with vendors and partners to install and commission automated sorting equipment.,Coordinate technical prerequisites (infrastructure, hardware, software) to ensure smooth integration into existing operations.,Monitor sorting system performance and identify continuous improvement opportunities.,Diagnose and resolve accuracy and reliability issues using data-driven analysis.,Develop KPIs, reports, and dashboards to track and manage system performance.,Structure and oversee preventive and corrective maintenance processes to ensure equipment availability.,Define and formalize functional and technical requirements for sorting systems.,Produce key project documentation (business cases, process flows, UAT, user stories, BRD).,Model processes and validate requirements with business stakeholders.,Contribute to procedure documentation, training materials, and support solution adoption.,Work closely with cross-functional teams (engineering, IT, operations, production).,Coordinate with vendors to identify and deploy new automation technologies.,Provide operational support during deployments, testing phases, and pilot projects.
Bachelor’s degree in Automation Engineering, Industrial Engineering, Mechanical Engineering, or a related field (or equivalent experience).,Strong understanding of logistics operations (first, middle, and last mile).,Experience with WMS, TMS, and automation technologies.,Solid knowledge of the Software Development Life Cycle (SDLC) and Agile methodologies.
Bachelor's Degree
Intelcom is a leading last-mile carrier in the e-commerce sector, headquartered in Montreal. Driven by a robust technological platform, the company optimizes delivery routes to provide predictable, fast, and simple experiences for consumers. With a vast network of sorting stations across Canada and a growing international presence through its Dragonfly brand, Intelcom manages hundreds of thousands of parcels daily.
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