The RBC Dominion Securities branch in SW Marine Gateway Vancouver is seeking a bilingual Associate (Mandarin/Cantonese) to provide comprehensive administrative support to a successful Advisory Team. The role focuses on delivering high-quality client service and strengthening client relationships through efficient support to both clients and the Advisor Team.
Responsibilities include coordinating and preparing meetings for Advisors with clients, providing proactive client service with a focus on problem resolution, liaising with various departments, responding to client inquiries (e.g., account transactions, tax receipts, reporting), assisting the Advisor team with client onboarding, managing incoming communications, maintaining existing client accounts and identifying contact opportunities, ensuring accurate and timely updates of documentation, maintaining client files, and following up on client trades for proper settlement.
Must have the Canadian Investment Regulatory Exam (CIRE) or CFA 1 (preferred). Knowledge of RBC Dominion Securities' systems and procedures and prior experience in the securities industry are considered assets.
37.5 hours/week
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.
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