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Full-Time
On-Site

Associate

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Description

The RBC Dominion Securities branch in SW Marine Gateway Vancouver is seeking a bilingual Associate (Mandarin/Cantonese) to provide comprehensive administrative support to a successful Advisory Team. The role focuses on delivering high-quality client service and strengthening client relationships through efficient support to both clients and the Advisor Team.

What We're Looking For

Responsibilities include coordinating and preparing meetings for Advisors with clients, providing proactive client service with a focus on problem resolution, liaising with various departments, responding to client inquiries (e.g., account transactions, tax receipts, reporting), assisting the Advisor team with client onboarding, managing incoming communications, maintaining existing client accounts and identifying contact opportunities, ensuring accurate and timely updates of documentation, maintaining client files, and following up on client trades for proper settlement.

Ideal Candidate

Must have the Canadian Investment Regulatory Exam (CIRE) or CFA 1 (preferred). Knowledge of RBC Dominion Securities' systems and procedures and prior experience in the securities industry are considered assets.

Hard Skills

Microsoft Office Suite
Account Management
Financial Regulation
Investment Risk Management.

Soft Skills

Time management
Organization skills
Client service
Problem resolution
Attention to details
Verbal communication
Written communication
Decision Making
Group Problem Solving
Interpersonal Relationships
Customer Success.

Work Hours

37.5 hours/week

Benefits

Comprehensive Total Rewards Program (including bonuses
flexible benefits
competitive compensation
commissions
and stock where applicable)
leadership support for development through coaching
opportunities to make a lasting impact
work within a dynamic and collaborative team
engaging and challenging work
opportunities for progressively greater accountabilities
and access to a variety of job opportunities across different business areas and geographies.

About the Company

R

Royal Bank of Canada

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.

Purpose-driven
Inclusive
Innovative
Collaborative
Professional
View all jobs at Royal Bank of Canada

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