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Full-Time
On-Site

Associate

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Description

The Royal Bank of Canada (RBC) Dominion Securities branch in Newmarket/Aurora is looking for an Associate to provide administrative support to Investment Advisors. This role focuses on delivering high-quality client service, maintaining client relationships, and assisting the Advisor Team with ongoing support. The Associate will manage client accounts, respond to inquiries, resolve problems, and ensure compliance with regulatory requirements.

What We're Looking For

Maintain existing client accounts and identify opportunities to contact clients.,Manage timelines and key dates for accounts.,Respond to client inquiries efficiently (account transactions, requests, documentation, reporting).,Provide proactive client service using problem-resolution skills.,Liaise with various departments for timely solutions.,Build relationships with banking and internal partners.,Effectively manage incoming communications from clients, Advisors, and other partners.,Assist in welcoming and onboarding new clients.,Become well-versed in internal controls and industry regulatory requirements, ensuring accurate and compliant client files.,Update team's communication channels (websites, LinkedIn, Facebook, brochures, newsletters).,Follow up on client trades to ensure proper settlement and delivery.

Ideal Candidate

At least one year experience in the investment field working as an assistant/associate.,Fully IIROC licensed.,Canadian Investment Regulatory Exam (CIRE).

Hard Skills

Microsoft Office Suite
Canadian Investment Regulatory Exam (CIRE)
Knowledge of RBC Dominion Securities' systems and procedures

Soft Skills

Time management
Organization skills
Client service
Verbal communication
Written communication
Relationship building
Problem resolution
Collaboration
Detail-Oriented
Teamwork

Work Hours

37.5 hours/week

Benefits

Comprehensive Total Rewards Program (bonuses, flexible benefits, competitive compensation, commissions, stock where applicable)
Leaders who support development through coaching and managing opportunities
Ability to make a difference and lasting impact
Dynamic, collaborative, progressive, and high-performing team
World-class training program in financial service

About the Company

R

Royal Bank of Canada

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.

Purpose-driven
Inclusive
Innovative
Collaborative
Professional
View all jobs at Royal Bank of Canada

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