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Associate Director, Business Management & Automation

RRoyal Bank of Canada200 Bay Street, Toronto, Ontario0
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Description

This role supports the Business Management team within Business and Client Service Technology (BCST) to ensure smooth, transparent operations and effective governance. The position involves overseeing the IT portfolio, championing organizational improvements, leading the business management function, managing IT planning (development, maintenance, strategy, communications), developing and monitoring metrics for the BCST group, identifying gaps, recommending process improvements, driving annual work plans across global IT teams, coordinating control functions for projects, and overseeing project onboarding and financial governance activities.

What We're Looking For

Lead the business management function within Business and Client Service Technology (BCST),Manage all aspects of the IT planning process, including development, maintenance, NIE, strategy, and communications,Develop, provide, and monitor metrics for the BCST group,Identify gaps and recommend process improvements,Drive the annual work plan across multiple global IT teams,Coordinate control functions for projects and the overall BCST group,Oversee the BCST project onboarding process and related project and financial governance activities,Communicate and interact frequently with RBC partners and/or employees located across Canada and/or worldwide

Ideal Candidate

6+ years of work experience in business management, preferably in the banking industry,Undergraduate Degree, preferably in Business, CA or Computer Science (Nice to have),Capital Markets knowledge (Nice to have)

Minimum Education

Undergraduate Degree (preferably in Business, CA or Computer Science is a 'Nice to have')

Hard Skills

Python
Django web framework development
MS Office Programs (PowerPoint, Excel, Outlook, Word)
Tableau
Forecasting / budget planning
Metrics collection and analysis
Process improvements
Business Management
Data Gathering Analysis
Effectiveness Measurement
End Reporting
Information Technology (IT) Projects
Long Term Planning
Process Management

Soft Skills

Proactive problem-solving with stakeholders
Streamlining and improving planning/budgeting processes
Analytics
Presentation skills
Strong communication skills
Adaptability
Business Oriented
Critical Thinking
Detail-Oriented

Work Hours

37.5 hours/week

1 positions available

1 positions available

Benefits

Comprehensive Total Rewards Program (bonuses, flexible benefits, competitive compensation, commissions, stock where applicable)
Leaders who support development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
World-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business and geographies

About the Company

R

Royal Bank of Canada

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.

Purpose-driven
Inclusive
Innovative
Collaborative
Professional
View all jobs at Royal Bank of Canada
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