This role is with Bell Canada's Corporate Services, focusing on accounting services automation. The successful candidate will contribute to achieving strategic objectives by managing performance and risk, balancing the needs of customers, investors, and team members, and driving innovation through world-class networks and AI-powered solutions. The position is part of a diverse team committed to empowering individuals with cutting-edge technology and a collaborative environment.
Support the end-to-end automation pipeline to ensure intake requests are accurately assessed and automation solutions are effectively designed, developed, and implemented.,Review new automation intake requests to understand scope, feasibility, risks, and requirements.,Document the Current Mode of Operation (CMO) by capturing existing workflows and process steps.,Collaborate with stakeholders to define the Future Mode of Operation (FMO) and ensure all requirements are fully understood and accurately documented.,Develop high quality process maps, documentation, and requirements packages for complete end-to-end processes.,Support testing activities to validate outputs, identify gaps or issues, and ensure solutions meet operational needs.,Produce clear, structured documentation for internal stakeholders, maintaining standards and updating reference materials as processes evolve.,Work closely with partners across Accounting Services and the Automation team to maintain alignment throughout design, development, and deployment stages.,Ensure completeness and accuracy of process documentation and testing results used to support automation design and deployment.,Escalate risks or gaps proactively and propose solutions that maintain process quality and consistency.,Identify opportunities to streamline existing processes and support implementation of process improvements.
Knowledge of English.,Strong ability to communicate effectively with internal stakeholders across Accounting Services.,Ability to translate complex operational information into clear, structured documentation.,Ability to build and maintain strong working relationships to support successful project execution.,Strong proficiency in Microsoft 365 Apps.,Strong analytical and problem-solving skills.,Experience with process documentation, workflow or business analysis.,Ability to learn and use new technologies.,Ability to manage multiple intake requests under tight deadlines.,Adequate knowledge of French is required for positions in Quebec (Preferred).,Previous experience in automation related work, process improvement, or business analysis (Preferred).
Flexibility in work hours based on the business needs.
Position Type: Union
Bell Canada is the country's largest communications company, providing consumers and businesses with solutions for all their communications needs. The company offers a wide range of services including high-speed fibre internet, 5G wireless networks, digital TV, and enterprise-level AI and cloud solutions. Bell is committed to connecting Canadians from coast to coast while fostering innovation through significant infrastructure investments.
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