Associé, Services bancaires personnels, Temps Partiel (Opportunité future)- Ville de Québec

Create an exceptional customer experience at every interaction.,Act as the primary welcome representative at the branch counter.,Educate clients on mobile, ATM, and online banking.,Promote TD products and services, including checking, savings, credit cards, and unsecured personal credit.,Effectively and quickly resolve customer issues, escalating when necessary.,Help maintain the professional and welcoming appearance of branch common areas.,Support frontline colleagues with cash and non-cash operations as agreed.,Contribute to business objectives by identifying advice and referral opportunities.,Understand and apply operational policies and procedures.,Ensure accuracy of prepared documentation in compliance with regulations.,Conduct necessary due diligence for all client transactions and activities.,Know and adhere to the TD Code of Conduct.,Participate fully as a team member, supporting a positive work environment.,Continuously improve knowledge and expertise, and facilitate knowledge transfer.,Participate in performance management and personal development activities, including cross-training.

High school diploma.,At least one year of relevant experience.,Post-secondary diploma or undergraduate university degree (in a related field) is an asset.

High School Diploma (Post-secondary or undergraduate degree an asset)