Assistant Store Manager - Tenafly

Lead and coach a team to achieve individual and store objectives, ensuring excellent customer and colleague experience.,Provide daily team leadership, ensuring effective service delivery and compliance with regulatory guidelines.,Oversee complex sales activities, applying financial concepts and a broad range of products and services.,Drive and reinforce advice activities through coaching and observations, ensuring proactive product recommendations.,Possess comprehensive knowledge of the local market, competitive offers, and economic trends.,Handle critical and high-risk issues, determining appropriate resolutions.,Participate in community events, connect with customers/prospects for financial advice, and manage leads.,Maintain optimal colleague scheduling and act as an escalation point for customer problem resolution.,Lead and drive operational compliance for all store operations, including teller and platform.,Ensure efficient store operation by adhering to policies and procedures and passing audits.,Manage vault operations, identify and mitigate risk, and audit for compliance.,Support a high-performing team, provide feedback, coaching, and performance reviews.,Participate in recruitment and selection to build a diverse workforce.

Undergraduate degree or equivalent experience.,2+ years experience working with customers and/or sales in any capacity or equivalent.,Supervisory or leadership experience preferred.,Demonstrated ability to provide Legendary Customer Service.,Must maintain an active registration status with NMLS upon hire to discuss loan products and facilitate applications.,Eligible for employment with a covered financial institution under Regulation Z of the Truth in Lending Act.,Eligible for registration as a registered mortgage loan originator with the NMLS under the SAFE Act.,Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required.

Undergraduate Degree or equivalent experience

Must maintain an active registration status with NMLS upon hire. Must be eligible for employment with a covered financial institution under Regulation Z of the Truth in Lending Act. Must be eligible for registration as a registered mortgage loan originator with the NMLS. Requires satisfactory results on a criminal background check and a credit report check.