Assistant Branch Manager
Description
The Assistant Branch Manager at Royal Bank of Canada is responsible for driving employee engagement through talent development and career planning, achieving results via strong sales management and coaching, and collaborating with their manager to optimize branch operations and team performance. This role involves inspiring and implementing excellent client service, coaching teams on client advice, problem resolution, and promoting digital adoption, while also leveraging partnerships to achieve business objectives and address community needs.
What We're Looking For
Ensure high employee engagement through talent management, development and career planning,Deliver results through strong sales management routines and coaching ability,Partner with manager to ensure operational effectiveness of the branch and maximize team performance,Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experience,Coach team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage,Leverage partners to establish both internal and external working relationships to support business objectives,Address local community needs through appropriate recruitment and management practices,Minimum of 2 years' experience in a people management/coaching role within the financial industry,Proven success in business growth, as well as establishing community and client relationships,At least 2 years of licensed mutual fund sales experience within the last 3 years
Ideal Candidate
Mutual Funds accreditation (IFIC or CSC),Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI, or ability to write the exam within 4 months of start date,Post-secondary diploma/degree, ideally in commerce, business administration, or related experience
Minimum Education
Post-secondary diploma/degree
Hard Skills
Soft Skills
Work Hours
37.5 hours/week, Tuesday to Saturday schedule with some Thursday and Friday evenings
Benefits
Special Commitments
Must be available for a Tuesday to Saturday schedule along with some Thursday and Friday evenings.
About the Company
Royal Bank of Canada
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.
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