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Full-Time
Hybrid

Analyst, Check Fraud Investigation

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Description

This role involves identifying and investigating check fraud and kiting behavior. The Fraud Analyst will conduct moderate to complex research and analysis of account activity to determine fraud levels and types, taking appropriate action to resolve inquiries while managing risk and ensuring customer account security within a fast-paced environment. The role reports to the Fraud Operations Manager of the Fraud Management US Region.

What We're Looking For

Identify check fraud and kiting behavior,Complete moderate to complex research and analysis of account activity to assess risk and fraud type,Make fraud determinations and take appropriate action to resolve fraud-related inquiries,Ensure security of customer accounts and adhere to bank's risk tolerance,Monitor alert-based systems for potential fraudulent activity,Collaborate with various Operations functions for escalated fraud incidents,Assist in identifying and reporting suspicious activity trends to Lines of Business,Follow established processes and guidelines, adhering to all applicable laws and regulations,Make timely, fact-based decisions and act decisively,Work in a fast-paced, ever-changing environment with a strong focus on risk mitigation and client experience

Ideal Candidate

College Degree or equivalent experience,2-4 years experience transaction and fraud monitoring,Understanding of risk management,Ability to make independent decisions upon review of facts and circumstances,Strong oral and written communication skills,Acute attention to detail,Legally eligible to work at the specified location(s),Strong understanding of fraudulent behaviors and effective identification of suspicious activities,Experienced with industry-standard fraud detection tools and software applications,Proficient in recognizing key indicators and warning signs associated with check fraud,Extensive experience in detecting check fraud and uncovering kiting schemes,Strong analytical and organizational skills,Ability to solve complex problems by reviewing related information,Excellent time management and prioritization skills,Detailed understanding of Fraud operations,Experience working in a team environment,Self-motivated and goal-oriented,Highly adaptable during periods of change,Ability to learn and adapt to new information and technology platforms,Advanced Excel and Power Point Skills (Desired),Experience in system based check fraud detection (Desired),Certified Fraud Examiner or similar certifications (Desired)

Minimum Education

College Degree or equivalent experience

Hard Skills

Fraud Investigations
Fraud Monitoring
Reporting and Analysis
Advanced Excel
Power Point
system based check fraud detection

Soft Skills

Analytical Thinking
Customer Experience (CX)
Group Problem Solving
Strong sense of urgency
Risk mitigation
Client experience
Organizational skills
Complex problem-solving
Time management
Prioritization
Teamwork
Self-motivated
Goal-oriented
Excellent verbal communication
Excellent written communication
Adaptability
Learning agility

Work Hours

40 hours/week

Benefits

Competitive salary
incentive pay
banking benefits
medical
dental
vision
health savings account
life insurance
disability
other insurance plans
paid time off (sick leave
parental leave
vacation)
holidays
401(k)
MomentMakers (social
points-based recognition program)
wellbeing support
Purpose Day

Special Commitments

This position does not offer visa sponsorship. Must be legally eligible to work at the location(s) specified. Requires spending 2-3 days per week on-site.

About the Company

C

Canadian Imperial Bank of Commerce (CIBC)

CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.

Client-focused
Inclusive
Collaborative
Innovative
Professional
View all jobs at Canadian Imperial Bank of Commerce (CIBC)

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