The Analyst, APAC Client Services & Client Management Service, works within CIBC Capital Markets' Business Management function. This role focuses on the end-to-end lifecycle management of client onboarding, account maintenance, and periodic reviews. The primary responsibility is to ensure compliance with regional regulatory requirements and CIBC’s Anti-Money Laundering (AML)/Know Your Client (KYC) policies and procedures, working closely with Front Office, Financial Crime Compliance, Legal, and other control groups to prevent Anti-Terrorist Financing (ATF).
Perform Customer Due Diligence (CDD) and customer screening in compliance with AML/KYC policies, regulations, and internal governance.,Coordinate and oversee the entire onboarding and CDD process for timely and accurate completion.,Communicate with internal business partners and external stakeholders to obtain and validate KYC documentation.,Apply established AML standards, escalating deviations for approval when necessary.,Respond to client and internal queries accurately and professionally regarding regulatory and CDD requirements.,Partner with Front Office, Compliance, and other internal stakeholders to complete CDD reviews and remediation tasks promptly.,Maintain awareness of business and compliance risks, escalating issues or emerging risks appropriately.,Contribute to process improvements, guide internal partners, and support training on KYC/AML processes.,Provide support for regulatory submissions, internal audits, and ad hoc compliance or business initiatives.
2–3 years of relevant experience in AML, ATF, or KYC functions within financial services.,Familiarity with AML/KYC regulatory frameworks in APAC and Canada.,Strong analytical, interpersonal, and organizational skills.,High level of accuracy and attention to detail.,Self-motivated, able to work independently with minimal supervision.
37.5 hours/week
Comprehensive health and dental coverage, defined benefit pension plan, employee share purchase plan, wellness programs, and flexible work arrangements.
Must be legally eligible to work at the specified location(s) and have a valid work or study permit.
CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.
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