Lightspeed is seeking an AI Enablement Specialist to be a hands-on champion for their Enterprise Search & No-Code Agentic AI Platform. This hybrid role involves bridging technical implementation and business adoption, fostering a cultural shift towards an Agent-Powered Workforce. The specialist will provide expert training, advanced technical enablement, and assist teams in identifying and validating high-impact AI use cases through an 'AI Labs' methodology.
Support and enable the successful adoption of Project Sidekick across the organization.,Provide Level 2/3 technical enablement for complex issues related to agent development, workflow logic, and tool integrations.,Assist the business with platform configuration and connector integrations (e.g., Google Workspace, Slack, ServiceNow), ensuring permissions fidelity and accurate data ingestion.,Build, test, and iterate on proof-of-concept (POC) No-Code Agents to demonstrate feasibility and business value.,Maintain expert-level knowledge of the Agent Builder environment and interconnected productivity tools (e.g., Atlassian, Miro, Monday.com).,Design, develop, and deliver high-impact training curriculum focused on advanced Enterprise Search and agent utilization.,Train and manage a decentralized network of internal “AI Champions” to scale adoption across departments.,Partner with P&C and Communications to execute internal marketing strategies that drive awareness and showcase successful use cases.,Facilitate AI Labs workshops, guiding teams through workflow mapping and pain point identification.,Validate and qualify AI use cases by translating business needs into measurable, technically feasible Agent requirements.,Own and prioritize the Agentic AI backlog, aligning initiatives with high-value, repeatable tasks identified through AI Labs.,Contribute as part of the wider IT team to achieve organizational objectives.
Proven experience developing and training others on low-code/no-code automation platforms such as Glean, Relevance.ai, Zapier, Workato, or similar enterprise automation tools.,Deep familiarity with productivity and collaboration tools such as Slack, Google Workspace, Workday, Monday.com, Atlassian, and ServiceNow.,Exceptional public speaking, presentation, and curriculum development skills, with the ability to lead technical workshops for non-technical audiences.,Strong conceptual understanding of API integrations, data indexing, and cloud environments (e.g., GCP).,Demonstrated ability to analyze and map business processes to define measurable automation opportunities.,Strong problem-solving acumen with an ownership mindset.,Clear and approachable communication style, able to translate technical concepts into practical business value.,Ability to work and contribute as part of a globally distributed team.,Fluency in English as a working language is required.,Nice to have: Experience supporting enterprise search platforms or internal AI copilots.,Nice to have: Background in business process optimization or digital transformation initiatives.,Nice to have: Experience building internal communities of practice or champion networks.
Ability to work and contribute as part of a globally distributed team.,Work from pretty much anywhere in the world for 60 days a year.
Lightspeed is a leading provider of cloud-based commerce platforms that unify online and physical operations for retail, hospitality, and golf businesses. Founded in 2005, the company helps independent merchants in over 100 countries simplify their operations, accept payments, and scale their growth through a single, powerful platform.
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