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Description

Lightspeed is seeking an AI Enablement Specialist to be a hands-on champion for their Enterprise Search & No-Code Agentic AI Platform. This hybrid role involves bridging technical implementation and business adoption, fostering a cultural shift towards an Agent-Powered Workforce. The specialist will provide expert training, advanced technical enablement, and assist teams in identifying and validating high-impact AI use cases through an 'AI Labs' methodology.

What We're Looking For

Support and enable the successful adoption of Project Sidekick across the organization.,Provide Level 2/3 technical enablement for complex issues related to agent development, workflow logic, and tool integrations.,Assist the business with platform configuration and connector integrations (e.g., Google Workspace, Slack, ServiceNow), ensuring permissions fidelity and accurate data ingestion.,Build, test, and iterate on proof-of-concept (POC) No-Code Agents to demonstrate feasibility and business value.,Maintain expert-level knowledge of the Agent Builder environment and interconnected productivity tools (e.g., Atlassian, Miro, Monday.com).,Design, develop, and deliver high-impact training curriculum focused on advanced Enterprise Search and agent utilization.,Train and manage a decentralized network of internal “AI Champions” to scale adoption across departments.,Partner with P&C and Communications to execute internal marketing strategies that drive awareness and showcase successful use cases.,Facilitate AI Labs workshops, guiding teams through workflow mapping and pain point identification.,Validate and qualify AI use cases by translating business needs into measurable, technically feasible Agent requirements.,Own and prioritize the Agentic AI backlog, aligning initiatives with high-value, repeatable tasks identified through AI Labs.,Contribute as part of the wider IT team to achieve organizational objectives.

Ideal Candidate

Proven experience developing and training others on low-code/no-code automation platforms such as Glean, Relevance.ai, Zapier, Workato, or similar enterprise automation tools.,Deep familiarity with productivity and collaboration tools such as Slack, Google Workspace, Workday, Monday.com, Atlassian, and ServiceNow.,Exceptional public speaking, presentation, and curriculum development skills, with the ability to lead technical workshops for non-technical audiences.,Strong conceptual understanding of API integrations, data indexing, and cloud environments (e.g., GCP).,Demonstrated ability to analyze and map business processes to define measurable automation opportunities.,Strong problem-solving acumen with an ownership mindset.,Clear and approachable communication style, able to translate technical concepts into practical business value.,Ability to work and contribute as part of a globally distributed team.,Fluency in English as a working language is required.,Nice to have: Experience supporting enterprise search platforms or internal AI copilots.,Nice to have: Background in business process optimization or digital transformation initiatives.,Nice to have: Experience building internal communities of practice or champion networks.

Hard Skills

Low-code/No-code automation platforms
Enterprise Search
No-Code Agentic AI Platform
Glean
Relevance.ai
Zapier
Workato
Google Workspace
Slack
ServiceNow
Atlassian
Miro
Monday.com
Workday
API integrations
Data indexing
Cloud environments (GCP)

Soft Skills

Public speaking
Presentation
Curriculum development
Problem-solving
Ownership mindset
Communication
Training
Facilitation
Business process analysis
Teamwork
Analytical skills

Benefits

Lightspeed RSU program
Unlimited paid time off
Snacks/coffee/teas
Lunch (Tues-Thurs)
Paid leave assistance for new parents
Flexible working policy
Health insurance
People Experience (work from anywhere 60 days/year)
Health and wellness benefits
LinkedIn Learning
Volunteer day

Special Commitments

Ability to work and contribute as part of a globally distributed team.,Work from pretty much anywhere in the world for 60 days a year.

About the Company

L

Lightspeed Commerce Inc.

Lightspeed is a leading provider of cloud-based commerce platforms that unify online and physical operations for retail, hospitality, and golf businesses. Founded in 2005, the company helps independent merchants in over 100 countries simplify their operations, accept payments, and scale their growth through a single, powerful platform.

Innovative
Inclusive
Ambitious
Fast-paced
Collaborative
View all jobs at Lightspeed Commerce Inc.

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