Administrative Assistant, Wood Gundy-Bilingual

Maintain compliance standards when dealing with clients and handling client files.,Perform administrative duties and support administrative processes for the Investment Advisor and team.,Interpret, validate, and execute internal and external client requests, including establishing or modifying client signature delegations for complex corporate structures.,Review existing files and correct documentation deficiencies.,Verify documents according to established signature delegation procedures for completeness and proper signing.,Enable and document the implementation of new products and changes to existing products.,Close gaps in signing authority documents, escalate unresolved issues, or engage internal partners for resolution.,Build personal rapport and meaningful interactions with clients.,Strengthen relationships by collaborating with the team to meet customer needs.,Follow through on requests, answer questions, and provide exceptional client experience.,Respond quickly to client requests and maintain compliance standards on all files.,Prioritize clients and find appropriate solutions.,Care about people, understand different perspectives, and learn from others' experiences.,Demonstrate critical thinking skills for decision-making.,Embody CIBC's values of trust, teamwork, and accountability.

Ability to learn the investment business.

Must be legally eligible to work at the specified location(s).,Where applicable, must have a valid work or study permit.,May be required to complete attribute-based assessments and other skills tests (e.g., simulation, coding, French proficiency).