Account Representative
Description
This role involves collaborating with various partners to address client needs using excellent customer service and a proactive approach. Responsibilities include opening commercial files, assisting with transactions, performing checks, ensuring transaction accuracy, maintaining communication with partners, developing tailored solutions, building client relationships, and improving administrative processes. The position is within the Commercial Banking sector, offering opportunities for skill development through training and expert discussions, and promotes work-life balance through a hybrid work model and flexible leave options.
What We're Looking For
Open commercial files and assist clients with a variety of transactions,Perform checks and analyses to ensure the accuracy of transactions,Establish and maintain effective communication with the various partners involved in files (account managers, treasury managers, legal advisors, etc.),Devise solutions that are tailored to client needs,Develop lasting business relationships with clients by providing exceptional service,Work with the team to continuously improve administrative processes and tools
Ideal Candidate
Three-year college diploma or academic equivalent in a related field,Three years of relevant experience,Customer service experience
Minimum Education
Three-year college diploma or academic equivalent in a related field
Hard Skills
Soft Skills
Benefits
About the Company
National Bank of Canada
National Bank of Canada is one of the six systemically important banks in Canada, providing a comprehensive range of financial services to individuals, businesses, and institutional clients. Headquartered in Montreal, it is the leading financial institution in Quebec and holds strong positions across the country and internationally. The bank is committed to a people-first approach, fostering an entrepreneurial culture and sustainable growth for its communities.
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