Account Representative
Description
The Account Representative at National Bank plays a key role in commercial banking by collaborating with various partners and proactively addressing client needs through excellent customer service. Responsibilities include opening commercial files, assisting with transactions, ensuring accuracy through checks and analyses, maintaining communication with partners, developing tailored solutions, building lasting client relationships, and contributing to process improvements.
What We're Looking For
Open commercial files and assist clients with a variety of transactions,Perform checks and analyses to ensure the accuracy of transactions,Establish and maintain effective communication with the various partners involved in files (account managers, treasury managers, legal advisors, etc.),Devise solutions that are tailored to client needs,Develop lasting business relationships with clients by providing exceptional service,Work with the team to continuously improve administrative processes and tools
Ideal Candidate
Three-year college diploma or academic equivalent in a related field and three years of relevant experience,Customer service experience,Proficiency with Microsoft Office suite, including Word and Excel,Knowledge of banking services and products for businesses,Good sense of initiative and good level of autonomy
Minimum Education
College Diploma
Hard Skills
Soft Skills
Benefits
About the Company
National Bank of Canada
National Bank of Canada is one of the six systemically important banks in Canada, providing a comprehensive range of financial services to individuals, businesses, and institutional clients. Headquartered in Montreal, it is the leading financial institution in Quebec and holds strong positions across the country and internationally. The bank is committed to a people-first approach, fostering an entrepreneurial culture and sustainable growth for its communities.
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