Account Manager

Serve as the lead point of contact for customers.,Guide qualifying customers through their upgrade path from basic to advanced platforms.,Demonstrate software solutions, including core POS products, modules, and upgrades.,Negotiate contracts and close agreements to maximize business growth.,Collaborate with Customer Success Managers to identify and mitigate accounts at risk of churn.,Track key business metrics such as added MRR and net retention.,Minimum of 2-3 years of experience in an account management, sales development representative, or similar role with a sales quota.,Understanding of solution-based consultative sales in a SaaS environment.,Ability to use Salesforce.com and other technologies for pipeline management.,Commitment to a positive, high-performance culture.,Excellent written and verbal communication skills.,Professional poise and confidence when communicating with executives.,Value feedback and a desire for continuous improvement and learning.,Strong work ethic and self-driven desire to succeed.,Strong task and time management skills.

2-3 years of experience in account management, sales development, or a similar quota-carrying sales role.,Understanding of solution-based consultative sales in a SaaS environment.,Proficiency in Salesforce.com and other pipeline management technologies.