Account Manager II, Agricultural Services

Deliver exceptional customer service at every interaction to continuously improve the customer experience.,Lead all aspects of account management, credit, and operational risk for an assigned portfolio.,Actively use sales platforms to build an understanding of customer/target needs, industries, and markets.,Constantly build knowledge of the market, customers, and broader economic factors.,Identify and respond to changes in the business environment, establishing action plans to address customer issues and priorities.,Prepare credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation.,Oversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limits.,Renew credits in a timely manner, meeting targets for expired credits.,Develop and implement sales strategies to proactively attract, acquire, and retain customers/business development opportunities and referrals.,Build new relationships and deepen existing customer relationships by consistently following the Business Banking Relationship Methodology (BBRM).,Promote and offer a full suite of products, sales, services, and banking capabilities.,Meet or exceed business targets.,Negotiate to maximize profitability of relationships with existing customers based on the customer risk profile.,Work well under moderate guidance and supervision from management.,Build stakeholder alignment effectively.,Develop and maintain Centre of Influence (COI) strategies and relationships.,Identify customer and prospect referral opportunities to internal Bank partners.,Enhance the TDBG brand by participating in networking events.