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Description

Join a dynamic team as an Account Manager, Business Flex, focusing on serving entrepreneur clients and managing referrals from partners. This role involves growing a client portfolio, providing remote advisory services to small and medium-sized enterprise (SME) clients, and developing trust-based relationships through business development and customer service over the phone. You will act as a trusted guide in clients' financial projects.

What We're Looking For

Provide advisory services aligned with client needs,Analyze credit files, develop financing scenarios, and recommend appropriate solutions,Negotiate terms and conditions of agreements with clients,Implement and follow up on recommendations from various Bank specialists and subsidiaries to support profitable business development,Take ownership of personal development, including improving skills and expanding knowledge of economic aspects related to SMEs

Ideal Candidate

Holder of a university certificate, bachelor's degree, or master's degree,Minimum of three to five years of experience in business development,Experience in personal or (ideally) business financing,Strong negotiation skills,Effective communication skills,Knowledge of commercial products is an asset,Excellent teamwork and customer service abilities,Ability to work in a constantly changing environment,Proficiency in English is an asset

Minimum Education

University certificate, Bachelor's Degree, Master's Degree

Hard Skills

Negotiation skills
Communication skills
Credit file analysis
Financing scenario development
Knowledge of commercial products

Soft Skills

Diversity and Inclusion
Results-Oriented
Emotional Intelligence
Teamwork
Collaboration
Responsibility
Customer-Focused
Empathy
Initiative
Learning Agility
Resilience
Humility
Listening

Work Hours

37.5 hours/week, rotating schedule between 8 a.m. and 6 p.m., Monday to Friday

Benefits

Health and wellness program
Flexible group insurance
Generous pension plan
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential banking services
Opportunities to get involved in community initiatives
Telemedicine service
Virtual sleep clinic

Special Commitments

Must be available to work on a rotating schedule between 8 a.m. and 6 p.m., Monday to Friday. Requires presence in branches and business centers in the Monteregie East & West region (Brossard) due to the hybrid model.

About the Company

N

National Bank of Canada

National Bank of Canada is one of the six systemically important banks in Canada, providing a comprehensive range of financial services to individuals, businesses, and institutional clients. Headquartered in Montreal, it is the leading financial institution in Quebec and holds strong positions across the country and internationally. The bank is committed to a people-first approach, fostering an entrepreneurial culture and sustainable growth for its communities.

Entrepreneurial
Inclusive
People-centric
Agile
Impactful
View all jobs at National Bank of Canada

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